P PolyAI Dialog-RSN-1 API · Pricing · Checked Oct 28, 2026
PolyAI Dialog-RSN-1 pricing: the real cost per minute in 2026
PolyAI Dialog-RSN-1 API is $0.02/min per connected minute, billed per second, with no minimums. Text tokens are $2.00 in, $0.20 cached, $5.00 out per 1M tokens. Voice output Free until Nov 19, 2026, then unpublished. No telephony or orchestration. 2 concurrent calls, or 10 with a card. $100 credit before Nov 19, 2026. 1,000 minutes on Twilio SIP with one number: $24.55, excluding tokens, valid only until Nov 19, 2026.
On our stack · 1,000 min · 10 calls at once
$24.55a month
Bundled AI ratePhone
- Best for
- a connected-minute rate of $0.02/min, billed per second, with no minimums.
- Watch out:
- text tokens are extra, voice output is free only until Nov 19, 2026, and telephony is not included.
On our stack
$24.55
$0.0246 at 1,000 min, until Nov 19
Concurrency
2
10 after a card
PolyAI Dialog-RSN-1 pricing at a glance
| Item | Value |
|---|---|
| Connected minute | $0.02/min |
| Billing increment | per second of connected time, no minimums, no rounding |
| Text tokens | $2.00 in, $0.20 cached, $5.00 out per 1M tokens |
| Voice output | Free until Nov 19, 2026 |
| Voice output after Nov 19, 2026 | Not published Unverified. The price after Nov 19, 2026 is not on the pricing page |
| Telephony and orchestration | not included |
| Concurrent calls | 2 until a card is added, then 10 |
| Free credit | $100 |
| All-in at 1,000 min (Twilio SIP, one number, excl. tokens, until Nov 19, 2026) | $24.55 $0.0246/min |
Sources: poly.ai · Oct 29, 2026
What a minute on Dialog-RSN-1 actually costs
Cost per minute = the connected-minute rate + text tokens + your carrier per-minute rate. The phone number is monthly. Telephony and orchestration are not included. Voice output is free until Nov 19, 2026, and the price after that is unpublished. The 1,000-minute total excludes tokens and is valid only until Nov 19, 2026.
Connected minute
$0.02/min per connected minute. per second of connected time, no minimums, no rounding.
Text tokens
Text tokens are $2.00 in, $0.20 cached, $5.00 out per 1M tokens. Per-minute token use is not published, so tokens stay out of the totals and the real cost is higher.
Voice output
Voice output is Free until Nov 19, 2026. After that, the price is Not published by PolyAI. The price after Nov 19, 2026 is not on the pricing page. Unverified.
Telephony
Telephony and orchestration are not included. The API is the model. Your carrier bills minutes and numbers. Twilio Elastic SIP charges $0.0034/min for US local inbound and $1.15/month for a local number.
PolyAI Dialog-RSN-1 plans
There is no plan fee on the API table. Sign-ups before Nov 19, 2026 get $100 in credit. PolyAI does not publish a self-serve launch date.
PolyAI Dialog-RSN-1 concurrency limit
2 until a card is added, then 10. A 10-call setup fits only after a card is added. No price for more than 10 is published.
PolyAI Dialog-RSN-1 cost at 500 to 10,000 minutes a month
Scenario (our assumptions, not vendor figures): inbound calls on one US local number, average call 3 minutes, and the business needs 10 calls at once, which requires a card on file. The carrier is a Twilio Elastic SIP trunk. Text tokens are excluded. Voice output is counted as $0 until Nov 19, 2026. This total is valid only until Nov 19, 2026.
| Line item | 500 min | 1k min | 5k min | 10k min |
|---|---|---|---|---|
| Dialog-RSN-1 connected minutes ($0.02/min) | $10.00 | $20.00 | $100.00 | $200.00 |
| Voice output (free until Nov 19, 2026) | $0.00 | $0.00 | $0.00 | $0.00 |
| Telephony: Twilio Elastic SIP, US local inbound | $1.70 | $3.40 | $17.00 | $34.00 |
| Twilio local number | $1.15 | $1.15 | $1.15 | $1.15 |
| Concurrency for 10 calls (10 included after a card) | $0.00 | $0.00 | $0.00 | $0.00 |
| Text tokens (per-minute use not published) | Not published | Not published | Not published | Not published |
| Voice output after Nov 19, 2026 | Not published | Not published | Not published | Not published |
| Monthly total (excl. tokens, until Nov 19, 2026) | $12.85 | $24.55 | $118.15 | $235.15 |
| Effective per minute | $0.0257 | $0.0246 | $0.0236 | $0.0235 |
Sources: poly.ai · Oct 29, 2026; twilio.com · Oct 28, 2026
Math: minutes × ($0.02/min + $0.0034/min) + $1.15/month. At 1,000 minutes that is $24.55, or $0.0246 a minute, excluding tokens and valid only until Nov 19, 2026. Run your own numbers.
Hidden costs: tokens, voice output after the promo, telephony
- Text tokens are billed on top. Per-minute use is not published, so the real cost is higher.
- Voice output is free until Nov 19, 2026. The later price is unpublished. Unverified.
- Telephony and orchestration are not included.
- 2 concurrent calls until a card is added, then 10. More than that is not priced here.
PolyAI Dialog-RSN-1 price changes
| Date | Change |
|---|---|
| Oct 29, 2026 | First recorded. Connected time is $0.02/min, billed per second. |
Sources: poly.ai · Oct 29, 2026
Is PolyAI Dialog-RSN-1 worth it?
The connected-minute rate is $0.02/min, lower than Mistral Voxtral Small 4 at $0.04/min and GPT-Live 1 at $0.05/min. At $0.0246 a minute on our stack, 1,000 minutes are $24.55. That excludes text tokens and is valid only until Nov 19, 2026, so the real cost is higher. Telephony is yours to add. Compare more in Vapi alternatives.
FAQ
How much does the PolyAI Dialog-RSN-1 API cost per minute?
$0.02/min per connected minute, billed per second, with no minimums. On a Twilio Elastic SIP trunk with one number, 1,000 minutes are $24.55. That excludes text tokens and is valid only until Nov 19, 2026. Source: https://poly.ai/pricing (checked Oct 29, 2026).
What do Dialog-RSN-1 text tokens cost?
$2.00 in, $0.20 cached, $5.00 out per 1M tokens. Per-minute token use is not published. Source: https://poly.ai/pricing (checked Oct 29, 2026).
Is PolyAI voice output free?
Voice output is Free until Nov 19, 2026. The price after that is Not published by PolyAI. The price after Nov 19, 2026 is not on the pricing page. Source: https://poly.ai/pricing (checked Oct 29, 2026).
Does the Dialog-RSN-1 API include telephony?
No. Telephony and orchestration are not included. Source: https://poly.ai/pricing (checked Oct 29, 2026).
How many Dialog-RSN-1 calls can run at once?
2 until a card is added, then 10. Source: https://poly.ai/pricing (checked Oct 29, 2026).
Is there PolyAI free credit?
$100 for sign-ups before Nov 19, 2026. Source: https://poly.ai/pricing (checked Oct 29, 2026).
When did the PolyAI Dialog-RSN-1 API launch?
PolyAI does not publish a self-serve launch date.
Sources
- poly.ai ·
- docs.poly.ai ·
- twilio.com ·
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Monthly cost at 1,000 minutes on our stack. PolyAI is $24.55.