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ElevenLabs logoPElevenLabs · PolyAI · Compare · Checked Oct 27, 2026

ElevenLabs Agents vs PolyAI Dialog-RSN-1 API pricing: which is cheaper?

At 1,000 minutes a month, ElevenLabs Agents costs $97.35 and PolyAI Dialog-RSN-1 API costs $24.55 on our stack, a difference of $72.80 in favor of PolyAI Dialog-RSN-1 API, before PolyAI's text tokens (valid only until Nov 19, 2026). Checked Oct 27, 2026 (ElevenLabs) and Oct 29, 2026 (PolyAI).

ElevenLabs logoElevenLabs$97.35$0.0974/min at 1,000 minTry ElevenLabs Affiliate link · elevenlabs.io
PPolyAI$24.55$0.0246/min at 1,000 min · cheaperPricing poly.ai

Monthly cost at four volumes

ElevenLabs Agents and PolyAI Dialog-RSN-1 API monthly cost by volume on our stated stack, USD
VolumeElevenLabsPolyAI
500 min/mo$49.25$12.85
1,000 min/mo$97.35$24.55
5,000 min/mo$482.11$118.15
10,000 min/mo$963.11$235.15

Our calculation from list prices: 3-minute inbound calls, 10 at once, one US number. A green dot marks the cheaper side. Change the scenario.

What each one bills for

ElevenLabs Agents and PolyAI Dialog-RSN-1 API pricing facts, with sources
ItemElevenLabsPolyAI
How it billsPlan + overagePick your providers
Headline rate$0.08/min extra minutes$0.02/min connected minute
All-in per minute at 1,000$0.0974/min$0.0246/min
Concurrency4 (Free) to 40 (Business)2 until a card, then 10
Free to start15 min/month$100 before Nov 19, 2026
TelephonyNo ElevenLabs fee; your carrier bills youNot included
LLMBilled separately, rate not on the pricing pageText tokens billed separately

Where the money goes at 1,000 minutes

Platform & linesBundled AI rateLLMTranscriberVoicePhone

$97.35 /mo at 1,000 min

  • Creator plan fee (275 min incl.)$22.00
  • Additional minutes$58.00
  • LLM (stand-in: Retell GPT 4.1 mini rate) (assumption)$12.80
  • Telephony: Twilio Elastic SIP, US local inbound$3.40
  • Twilio number$1.15

Full ElevenLabs pricing

$24.55 /mo at 1,000 min

  • Dialog-RSN-1 connected minutes$20.00
  • Voice output (free until Nov 19, 2026)$0.00
  • Telephony: Twilio Elastic SIP, US local inbound$3.40
  • Twilio local number$1.15
  • Concurrency for 10 calls (10 included after a card is added)$0.00

Text tokens are excluded, so the real cost is higher. Voice output is free until Nov 19, 2026; the price after that is not published. This total is valid only until Nov 19, 2026.

Full PolyAI pricing

FAQ

Is ElevenLabs cheaper than PolyAI?

At 1,000 minutes a month, ElevenLabs Agents costs $97.35 and PolyAI Dialog-RSN-1 API costs $24.55 on our stack, a difference of $72.80 in favor of PolyAI Dialog-RSN-1 API, before PolyAI's text tokens (valid only until Nov 19, 2026). Checked Oct 27, 2026 (ElevenLabs) and Oct 29, 2026 (PolyAI).

How much does ElevenLabs cost per minute?

ElevenLabs Agents lists $0.08/min (extra minutes). All-in on our stack it works out to $0.0974 a minute at 1,000 minutes a month, or $97.35.

How much does PolyAI cost per minute?

PolyAI Dialog-RSN-1 API lists $0.02/min (connected minute). All-in on our stack it works out to $0.0246 a minute at 1,000 minutes a month, or $24.55.

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Sources

  1. elevenlabs.io ·
  2. poly.ai ·