PElevenLabs · PolyAI · Compare · Checked Oct 27, 2026
ElevenLabs Agents vs PolyAI Dialog-RSN-1 API pricing: which is cheaper?
At 1,000 minutes a month, ElevenLabs Agents costs $97.35 and PolyAI Dialog-RSN-1 API costs $24.55 on our stack, a difference of $72.80 in favor of PolyAI Dialog-RSN-1 API, before PolyAI's text tokens (valid only until Nov 19, 2026). Checked Oct 27, 2026 (ElevenLabs) and Oct 29, 2026 (PolyAI).
Monthly cost at four volumes
| Volume | ElevenLabs | PolyAI |
|---|---|---|
| 500 min/mo | $49.25 | $12.85 |
| 1,000 min/mo | $97.35 | $24.55 |
| 5,000 min/mo | $482.11 | $118.15 |
| 10,000 min/mo | $963.11 | $235.15 |
Our calculation from list prices: 3-minute inbound calls, 10 at once, one US number. A green dot marks the cheaper side. Change the scenario.
What each one bills for
| Item | ElevenLabs | PolyAI |
|---|---|---|
| How it bills | Plan + overage | Pick your providers |
| Headline rate | $0.08/min extra minutes | $0.02/min connected minute |
| All-in per minute at 1,000 | $0.0974/min | $0.0246/min |
| Concurrency | 4 (Free) to 40 (Business) | 2 until a card, then 10 |
| Free to start | 15 min/month | $100 before Nov 19, 2026 |
| Telephony | No ElevenLabs fee; your carrier bills you | Not included |
| LLM | Billed separately, rate not on the pricing page | Text tokens billed separately |
Where the money goes at 1,000 minutes
Platform & linesBundled AI rateLLMTranscriberVoicePhone
ElevenLabs Agents
$97.35 /mo at 1,000 min
- Creator plan fee (275 min incl.)$22.00
- Additional minutes$58.00
- LLM (stand-in: Retell GPT 4.1 mini rate) (assumption)$12.80
- Telephony: Twilio Elastic SIP, US local inbound$3.40
- Twilio number$1.15
PPolyAI Dialog-RSN-1 API
$24.55 /mo at 1,000 min
- Dialog-RSN-1 connected minutes$20.00
- Voice output (free until Nov 19, 2026)$0.00
- Telephony: Twilio Elastic SIP, US local inbound$3.40
- Twilio local number$1.15
- Concurrency for 10 calls (10 included after a card is added)$0.00
Text tokens are excluded, so the real cost is higher. Voice output is free until Nov 19, 2026; the price after that is not published. This total is valid only until Nov 19, 2026.
FAQ
Is ElevenLabs cheaper than PolyAI?
At 1,000 minutes a month, ElevenLabs Agents costs $97.35 and PolyAI Dialog-RSN-1 API costs $24.55 on our stack, a difference of $72.80 in favor of PolyAI Dialog-RSN-1 API, before PolyAI's text tokens (valid only until Nov 19, 2026). Checked Oct 27, 2026 (ElevenLabs) and Oct 29, 2026 (PolyAI).
How much does ElevenLabs cost per minute?
ElevenLabs Agents lists $0.08/min (extra minutes). All-in on our stack it works out to $0.0974 a minute at 1,000 minutes a month, or $97.35.
How much does PolyAI cost per minute?
PolyAI Dialog-RSN-1 API lists $0.02/min (connected minute). All-in on our stack it works out to $0.0246 a minute at 1,000 minutes a month, or $24.55.
More comparisons
All comparisons · Rankings at your volume · How prices are checked
Sources
- elevenlabs.io ·
- poly.ai ·